IMAC running super slow, ETRECHECK included

EtreCheck version: 5.6.1 (5217) Report generated: 2020-09-30 18:36:30 Download EtreCheck from https://etrecheck.com Runtime: 6:37 Performance: Below Average Sandbox: Enabled Full drive access: Enabled Problem: Computer is too slow Major Issues: None Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. No Time Machine backup - Time Machine backup not found. Configuration profiles found - This computer may have configuration profiles installed. These are sometimes used by adware and malware. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. Low performance - EtreCheck report took an unusually long time to run. 32-bit Apps - This computer has 32-bits apps will not work on current versions of the operating system. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: iMac (Retina 4K, 21.5-inch, 2017) iMac Model: iMac18,2 3 GHz Intel Core i5 (i5-7400) CPU: 4-core 8 RAM - Upgradeable by an Apple Authorized Service Provider BANK 0/DIMM0 - 4 GB DDR4 2400 BANK 1/DIMM0 - 4 GB DDR4 2400 Video Information: Radeon Pro 555 - VRAM: 2 GB iMac (built-in) 4096 x 2304 Drives: disk0 - APPLE HDD HTS541010A9E632 1.00 TB (Mechanical - 5400 RPM) Internal SATA 3 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 1000.00 GB disk1 [APFS Virtual drive] 1000.00 GB (Shared by 4 volumes) disk1s1 - Macintosh HD (APFS) (Shared - 75.80 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared) disk1s3 - Recovery (APFS) [Recovery] (Shared) disk1s4 - VM (APFS) [APFS VM] (Shared - 5.37 GB used) Mounted Volumes: disk1s1 - Macintosh HD 1000.00 GB (Shared - 75.80 GB used, 918.08 GB available, 917.36 GB free) APFS Mount point: / disk1s4 - VM [APFS VM] 1000.00 GB (Shared - 5.37 GB used, 917.36 GB free) APFS Mount point: /private/var/vm Network: Interface en0: Ethernet Interface en5: iPhone Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge System Software: macOS Mojave 10.14.6 (18G6032) Time since boot: About an hour Configuration Profiles: This computer may have configuration profiles installed. Notifications: EtreCheck.app one notification Security: Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Launchd: /Library/LaunchDaemons/com.citrix.ctxusbd.plist Executable: /Library/Application Support/Citrix Receiver/ctxusbd Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.citrix.AuthManager_Mac.plist Executable: /usr/local/libexec/AuthManager_Mac.app/Contents/MacOS/AuthManager_Mac Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.citrix.ReceiverHelper.plist Executable: /usr/local/libexec/ReceiverHelper.app/Contents/MacOS/ReceiverHelper Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.citrix.ServiceRecords.plist Executable: /usr/local/libexec/ServiceRecords.app/Contents/MacOS/ServiceRecords Details: Exact match found in the legitimate list - probably OK Plugin: /Library/Internet Plug-Ins/CitrixICAClientPlugIn.plugin Apps: 9 32-bit Applications: 4 32-bit apps Kernel Extensions: /Library/Application Support/Citrix Receiver CitrixGUSB.kext (12.8.1 - SDK 10.9) System Launch Agents: [Not Loaded] 15 Apple tasks [Loaded] 199 Apple tasks [Running] 85 Apple tasks [Other] One Apple task System Launch Daemons: [Not Loaded] 38 Apple tasks [Loaded] 208 Apple tasks [Running] 88 Apple tasks Launch Agents: [Loaded] com.citrix.AuthManager_Mac.plist (? b095ca60 - installed 2018-01-11) [Running] com.citrix.ReceiverHelper.plist (? bbfad3f1 - installed 2018-01-11) [Running] com.citrix.ServiceRecords.plist (? 8e6543d - installed 2018-01-11) Launch Daemons: [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2020-09-10) [Loaded] com.citrix.ctxusbd.plist (? 44dc9c9f - installed 2018-01-11) User Launch Agents: [Other] com.google.keystone.agent.plist (Google, Inc. - installed 2020-08-21) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2020-08-21) [Loaded] com.riot.riotclient.checkinstalls.plist (Riot Games - installed 2019-10-15) [Loaded] com.valvesoftware.steamclean.plist (Valve Corporation - installed 2020-09-26) User Login Items: [Not Loaded] HP Device Monitor (HP Inc. - installed 2018-08-06) Modern Login Item /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app Internet Plug-ins: CitrixICAClientPlugIn: 12.8.1 (? - installed 2018-07-17) Audio Plug-ins: AppleTimeSyncAudioClock: 1.0 (Apple - installed 2019-05-22) BluetoothAudioPlugIn: 6.0.14 (Apple - installed 2020-09-25) AirPlay: 2.0 (Apple - installed 2020-09-25) AppleAVBAudio: 760.6 (Apple - installed 2019-10-28) BridgeAudioSP: 5.52 (Apple - installed 2020-09-25) iSightAudio: 7.7.3 (Apple - installed 2019-10-28) Backup: Time Machine Not Configured! Performance: System Load: 1.90 (1 min ago) 1.57 (5 min ago) 1.55 (15 min ago) Nominal I/O speed: 4.73 MB/s File system: 41.88 seconds Write speed: 71 MB/s Read speed: 68 MB/s CPU Usage Snapshot: Type Overall System: 3 % User: 8 % Idle: 89 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Other processes 20.58 % (?) soagent 12.00 % (Apple) EtreCheck 8.88 % (App Store) trustd 1.89 % (Apple) sharingd 0.80 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheck 259 MB (App Store) App Store 155 MB (Apple) Finder 94 MB (Apple) Dock 83 MB (Apple) SystemUIServer 83 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) Other processes 300 KB / 116 KB (?) SystemUIServer 0 B / 216 B (Apple) diagnostics_agent 0 B / 0 B (Apple) tccd 0 B / 0 B (Apple) loginwindow 0 B / 0 B (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 103 MB Used RAM: 6.52 GB Cached files: 1.38 GB Available RAM: 1.48 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2020-09-19 XProtectPlistConfigData (2131) 2020-09-19 Safari (14.0) 2020-09-25 Security Update 2020-005 (10.14.6) 2020-09-30 EtreCheck (5.6.1) Diagnostics Information (past 7-30 days): 2020-09-28 21:24:03 commerce Crash Executable: /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Resources/commerce Details: *** Terminating app due to uncaught exception 'NSInvalidArgumentExcept ion', reason: '*** -[__NSArrayM insertObject:atIndex:]: object cannot be nil' abort() called terminating with uncaught exception of type NSException 2020-09-27 22:42:23 UNKNOWN PATH Hang Executable: UNKNOWN PATH End of report