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back camera and flashlight not working

After the update ios 14, my camera is not working and the flashight stopped working as well. I have tried to reset but still the camera is not working.

iPhone X, iOS 14

Posted on Sep 30, 2020 10:45 PM

Reply
1 reply

Oct 6, 2020 7:44 PM in response to jamilya274

Hi jamilya274,


We appreciate you reaching out about your camera and flashlight issue, and we'll be happy to help work to find a resolution!


To start, when you did that reset, what steps did you take? Was that a reset through settings? Or did you restore it using Finder/iTunes?


Let's also try the steps out in this article here, as we want to ensure that it's not related to the software on your iPhone: If the camera or flash on your iPhone, iPad, or iPod touch isn't working Specifically, try to swipe up to bring up Control Center and try the flashlight from there, if you haven't already.


If you continue to experience issues, or the flashlight isn't working from Control Center, please reach out to us here: Get Support


Have a fantastic day!

back camera and flashlight not working

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