Not able to pay my iTunes bill
Hello community,
I have losted my card and now i received a new one and I’ m not able to change my payment method.
Please help me this problem.
Here is an ss with my error.
iPhone 11 Pro, iOS 13
Question marked as
Top-ranking reply
carina283 Said:
"Not able to pay my iTunes bill: Hello community, I have losted my card and now i received a new one and I’ m not able to change my payment method. Please help me this problem. Here is an ss with my error."
-------
What to Do:
A. Ridding of this Card:
You need to have at least one method of payment on your account - So, add it, and then contact Apple Support, if you cannot delete your old card from your account.
B. Contact Apple Support:
For Financial Assistance, contact Apple Support. These are user-to-user forums. We are not Apple. Apple barely reads these site on their own time, as it is. Here is the information for contacting Apple Support:
Apple Phone Support:
- Contact Us - Choose Locations
- Proceed from there as Necessary
C. Contact your Financial Institution (i.e. Bank):
See if you need to have this approved of by your bank. It may not be going through due to it being seen as a fraudulent transaction.