Blocks of heart rate data missing on the iPhone X

Hello daavi,

Thank you for using Apple Support Communities.

We see that you have updated your iPhone X and Apple Watch 5 to iOS 14.0.1 and watchOS 7 and have noticed that blocks of heart data were missing and your walking map is not shown in the Fitness app on the iPhone. But the data missing on the iPhone is visible on your Apple Watch. Let's start by taking a look at the following support article to address the issues:

If you're missing Workout GPS routes or Health data after updating to iOS 14 and watchOS 7 - Apple Support

If you continue to have issues after this, you would want to contact Apple Support directly for more assistance.

Best regards.

This is a terrible solution offered by Apple. I track my heart rate because of heart issues, and the fact that 3 years of monthly data it is now missing from my watch is flat out unacceptable. Apple should correct this with a software update, not ask me to wipe my phone. I believe the data is still on the phone; I can see it - it's just now showing. Also, I cannot wipe my phone - Apple maybe doesn't know this, but there's this thing called COVID-19, and my phone has a soft RSA token app so I can log on and work each day. The only way to reactive it after a wipe is to go into one of our corporate offices, which is not allowed accept for an emergency, and Apple screwing up my phone's data is not an emergency. Other issues, volume decibel data is gone, GPS is not tracking when I run or walk outdoors. Unacceptable, Apple!