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💡 Did you know?
General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.
General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.
I have lost my left airpod and by now it is dead/without charge. I have tried playing the sound from Find My app (It locates it correctly) but does not play a sound. I have the airpod right beside my phone and hear nothing. I'd like to fix this so if I do misplace this one I can find it. Is it a lost cause to find my left one?
Hi lcsturdi,
We appreciate you reaching out through Apple Support Communities for help with your missing left AirPod. Rest assured, we're glad to help in any way we can.
To ensure we understand correctly, please clarify for us. Is your left AirPod currently missing, or is it beside your iPhone when you attempt to play a sound?
We've got a great resource to share with you that has more information about playing a sound on your lost AirPod. Let us know if you've got any questions:
Have a great day!
Hi lcsturdi,
Thanks for clarifying that up for us! The way that Find My works with when playing a sound to your AirPods, the AirPod must be removed from the case. It seems like the right AirPod is not playing a sound even when it's removed from the case. Is this correct?
Are you choosing the right side in the Find My app after choosing to Play Sound?
If so, let us know what happens if you reset your AirPod and charging case, then pair them back to your iPhone using the steps in this guide before testing again:
If you'd like to order a replacement for the left AirPod, you may do so at your convenience by visiting our website here:
Have a great day!
Hi lcsturdi,
Rest assured, if and when the left AirPod is found, it can be added again and used with your existing charging case and right AirPod. If you experience any issue pairing after simply inserting the AirPod, you may follow the steps in this guide to configure the left AirPod:
Set up your replacement AirPods or charging case
Take care!
The left airpod is still missing (and dead). I have the right airpod and was trying the "Find My" app but didn't hear anything from the right airpod, the case or the case with the airpod in it-even when I had them right beside my phone trying to "play sound".
The right side does not play a sound, even when placed right next to the phone. I do not see anywhere to choose "play right side" on the Find My app, only "play sound". When I click Play Sound, "Sound Pending....will play when connected" appears but nothing happens and after a few seconds the "Sound Pending" box goes away. The app shows my air pods on the map and says "now" for last connection.
If I reset my aipods and later find the lost left airpod, will the left airpod work again?
Hi lcsturdi,
As this is certainly not expected after resetting your AirPods, you'll want to reach out to Apple Support directly at this point for further assistance. Visit our support site here to proceed using your preferred contact method.:
Thanks again for visiting Apple Support Communities.
Have a great day.
Well, I reset the airpods like suggested and they will not pair back with my phone. I have tried the steps: Reset your AirPods - Apple Support over and over and still nothing.
Lost Airpod and Find My app doesn't play sound to find it.
