Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Can’t download anything

Why can’t I download anything on the App Store?

iPhone 7 Plus

Posted on Oct 1, 2020 10:16 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 1, 2020 11:52 AM

You have to be able to connect to the App Store.


See the Apple Support article(s) below.


App Store, iTunes Store, or other Apple services - If you can't connect


Some other things you can try. Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch         


Try a forced restart.


Reset Device.      


If necessary


Hard reset.        


Do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting.      


Backup - Restore your device from an iCloud or iTunes backup.      

1 reply
Question marked as Top-ranking reply

Oct 1, 2020 11:52 AM in response to noemi271

You have to be able to connect to the App Store.


See the Apple Support article(s) below.


App Store, iTunes Store, or other Apple services - If you can't connect


Some other things you can try. Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch         


Try a forced restart.


Reset Device.      


If necessary


Hard reset.        


Do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting.      


Backup - Restore your device from an iCloud or iTunes backup.      

Can’t download anything

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.