You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Could you please help me to re move the previous owner Apple ID ?

Could please help me to remove the previous owner Apple ID on Apple Watch

Posted on Oct 1, 2020 11:16 AM

Reply
4 replies

Oct 1, 2020 11:43 AM in response to davies288

The technician is in error. Proof of purchase only applies to the original owner. Without the cooperation of the original owner that watch is useless to you. The original owner did not properly prepare the watch for resale. They should have unpaired and erased the watch before selling it to you. If you know them ask for their help. If you cannot contact them you are out of luck.

Could you please help me to re move the previous owner Apple ID ?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.