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clearing out my old broken phone

I am trying to clear out my broken phone before sending it back. The touch screen does not work and can not get into settings. Trying to clear it out through itunes?


iPhone 8 Plus, iOS 13

Posted on Oct 1, 2020 12:17 PM

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Question marked as Apple recommended

You can do a factory reset with a computer, but that doesn't turn off Find My Phone.


Restore to Factory setting.      


If it will connect to the Internet, you can use Find My Phone


Find My Phone – Remove device.    

Posted on Oct 1, 2020 1:35 PM

1 reply

clearing out my old broken phone

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