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Wkrntnsk Author

Level 1

4 points

Apple Music

So my credit card registered with Apple Music expired... I updated the information but now all of my playlists and Apple Music is gone and it’s making me start all over.

is there a way to get it all back??

pls help

Posted on Oct 1, 2020 4:06 PM

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1 reply

Chris_D13

Community Specialist

Oct 7, 2020 11:53 AM in response to Wkrntnsk

Greetings Wkrntnsk,

Thanks for visiting the Apple Support Communities! It seems you're missing your Apple Music library after updating your Apple ID payment method.

Did the subscription to Apple Music end? If so, then it's expected behavior to lose the library and have it will have to be recreated.

If the subscription remained active, then ensure you have Sync Library enabled for your library to update to your device:

Turn on Sync Library with Apple Music - Apple Support

Kind regards.

Apple Music

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