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Refund not working

I got an iTunes card and decided I wanted to get a game so I did but when I refunded the game it got a response telling the money was refunded but still the money never showed up in my account not a bank account because I used a iTunes gift card what do I do about this

iPhone 8 Plus, iOS 14

Posted on Oct 1, 2020 4:09 PM

Top-ranking reply

Dah•veed

Level 9

65,461 points

Posted on Oct 2, 2020 8:59 AM

Speak to Apple directly.

Get Support -

https://getsupport.apple.com/

ASC - Late 2012 Mac mini, macOS 10.15.7; Watch, series 5 GPS/cellular, watchOS 7; iPad Pro 2nd Gen, iPadOS 14.0.1; iPad Air 2, iPadOS 14.0.1; iPhone 8+, iOS 14.0.1; TV 4th Gen, tvOS 14  HomePods, audioOS 14 and Airport Express w/ Airplay 2

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Refund not working

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