Apple Intelligence is now available on iPhone, iPad, and Mac!
📢 Newsroom Update
How Apple developed the world’s first end‑to‑end hearing health experience. Learn more >
How Apple developed the world’s first end‑to‑end hearing health experience. Learn more >
💡 Did you know?
General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.
General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.
My airpods pro connect to my macbook pro 13" 2019 Catalina v10.15.7 but, my microphone is not working. Mic shows up as an input option but, still no sound through the microphone. I have disconnected and reconnected. I have tried with my iPhone bluetooth turned off while on the MacBook. They work great with my phone but no mic on MacBook. Any clues?
MacBook Pro 13″, macOS 10.15
Hi Chris!
It sounds like your AirPods Pro work with your iPhone, but the microphone doesn't work when paired with your MacBook Pro. We've got your back!
With AirPods, the firmware is updated along with the paired iOS device. If your iPhone has an update available, we'd get that installed to make sure the firmware on your AirPods are also updated: Update your iPhone, iPad, or iPod touch Connect the AirPods Pro with your iPhone after updating to allow it to push any firmware updates, then pair them with your Mac to test.
Note: It's important to backup anything important prior to updating your device.
Turning off Bluetooth on your iPhone is smart, since it may cause some wireless interference when the AirPods Pro are trying to use the MacBook Pro's Bluetooth. To check for any other interference, check out: Resolve Wi-Fi and Bluetooth issues caused by wireless interference
Make sure the AirPods are set up properly for your Mac: Set up AirPods with your Mac and other Bluetooth devices
Should it persists, we'd try to Reset your AirPods
Let us know if that solves it, take care!
Hi Chris!
It sounds like your AirPods Pro work with your iPhone, but the microphone doesn't work when paired with your MacBook Pro. We've got your back!
With AirPods, the firmware is updated along with the paired iOS device. If your iPhone has an update available, we'd get that installed to make sure the firmware on your AirPods are also updated: Update your iPhone, iPad, or iPod touch Connect the AirPods Pro with your iPhone after updating to allow it to push any firmware updates, then pair them with your Mac to test.
Note: It's important to backup anything important prior to updating your device.
Turning off Bluetooth on your iPhone is smart, since it may cause some wireless interference when the AirPods Pro are trying to use the MacBook Pro's Bluetooth. To check for any other interference, check out: Resolve Wi-Fi and Bluetooth issues caused by wireless interference
Make sure the AirPods are set up properly for your Mac: Set up AirPods with your Mac and other Bluetooth devices
Should it persists, we'd try to Reset your AirPods
Let us know if that solves it, take care!
Jeremy,
Thanks for the help. None of this worked. Then, today, I noticed something about Apple Watch and AirPods so, I tried connecting to my MacBook with my watch far enough away and BlueTooth turned off on my iPhone and voice input works with my Airpods Pro and my MacBook. Now all I have to do is figure out how to disable that connection on my Apple Watch...LOL. Cheers!
Addendum...I think I saw the Apple Watch connection in an article you sent a link to. So, you did actually point me to the solution. Thank you very much!
Airpods Pro no mic input on Macbook Pro
