apple music not working on my MacBook Air 2020

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apple music not working on my MacBook Air 2020

I need help.

I am subscribed to Apple Music, and I recently just got my 2020 MacBook Air. all my accounts are signed into my Apple ID and all my music synced to my Apple Music from my iPhone to my MacBook. BUT my MacBook won't let me play any songs AND they won't download.

Im not sure what to do. Ive unchecked "sync" in the preferences and then re-synced but that didn't work. Every time I try to download, it just keeps saying "waiting for download" and nothing happens. my computer is up to date on the software too, its macOS Catalina 10.15.7

MacBook Air 13″, macOS 10.15

Posted on Oct 1, 2020 10:03 PM

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Answer 1

Oct 7, 2020 2:03 PM in response to caitlinjadee

Hi caitlinjadee,

Thanks for coming to Apple Support Communities for help today with Apple Music. It sounds like you aren't able to play your Apple Music library on your new Mac.

Check out the steps here: Access your music library on all your devices and here: If you have problems playing music on Mac

You'll want to be sure Sync Library is turned on everywhere: Turn on Sync Library with Apple Music.

Let us know if that helps.

Have a fantastic day!

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apple music not working on my MacBook Air 2020

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