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Level 1

4 points

My phone froze but it doesn’t let me touch any apps or go to any apps at all

iPhone 11 Pro Max, iOS 14

Posted on Oct 1, 2020 11:24 PM

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Level 10

149,478 points

Posted on Oct 1, 2020 11:32 PM

1) Try and Force Restart your iPhone exactly as shown below and see whether that resolves the issue:

Press and quickly release Volume UP button
Press and quickly release Volume DOWN button
Press and Hold the SIDE button until an Apple logo appears then release the Side button (Can take up to 20 seconds. DO NOT release Side Button when invited to Slide Power OFF).

Axel F.

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