You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Device names not matching

We use these ipads for our Square POS system to take orders in a restaurant. We have renamed the tablets in the Apple ID as "TN Mobile 1", but when the tickets print in the kitchen, they show up as printing from the name at the bottom of the screen listed as This iPad "Galaxy Cafe Triangle 2". We need both the names to match. Anyone have a suggestion?

iPad, iPadOS 13

Posted on Oct 2, 2020 8:02 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 2, 2020 8:06 AM

The device name is independent of the AppleID.


You can access and change the device name here:

Settings > General > About > Name

5 replies

Device names not matching

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.