Apple Event: May 7th at 7 am PT

> Learn more

> Add to your calendar 

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: robtcoll
robtcoll Author
User level: Level 1
4 points

my ipad wont go back to the original settings when i try to erase it. it just shows the plug in symbol and to go to support.apple.com/ipad/restore

how do you get it to do a hard reset?

iPad Air, iOS 12

Posted on Oct 2, 2020 10:21 AM

Reply
Question marked as Best reply
User profile for user: LotusPilot
LotusPilot
Community+ 2024
User level: Level 10
281,112 points

Posted on Oct 2, 2020 10:25 AM

If you see the Restore screen on your iPhone, iPad, or iPod touch - Apple Support

View in context

Similar questions

1 reply

my ipad wont go back to the original settings when i try to erase it. it just shows the plug in symbol and to go to support.apple.com/ipad/restore

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.
Learn more Sign up