Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Phone rings loud 1 time then fades out to low volume

Setting up a new Iphone11 and I have the ring tone sound set to the loudest pitch. It will ring 1 time on the loud pitch then drops to a very faint ring. Sometimes it will not ring loud at all. Ringtone is faint on all rings.

iPhone 11

Posted on Oct 2, 2020 1:03 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 2, 2020 1:11 PM

This is normal behavior and means once the phone rings, you are looking at the phone. The phone is capable of knowing you are aware it is ringing and is called "Attention Aware" which is a setting you can turn off if you'd rather your phone continue to ring at the loudest volume.


To me, it's a FANTASTIC feature. I don't need my phone to ring as loudly once I'm looking at my phone and people around me appreciate this feature as well.


However, if you'd like to turn Attention Aware off, go to Settings > Accessibility > Face ID & Attention > Attention Aware Features

2 replies
Sort By: 
Question marked as Top-ranking reply

Oct 2, 2020 1:11 PM in response to Panzareta

This is normal behavior and means once the phone rings, you are looking at the phone. The phone is capable of knowing you are aware it is ringing and is called "Attention Aware" which is a setting you can turn off if you'd rather your phone continue to ring at the loudest volume.


To me, it's a FANTASTIC feature. I don't need my phone to ring as loudly once I'm looking at my phone and people around me appreciate this feature as well.


However, if you'd like to turn Attention Aware off, go to Settings > Accessibility > Face ID & Attention > Attention Aware Features

Reply

Phone rings loud 1 time then fades out to low volume

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.