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How can I unlock an iPad mini

How can I unlock a iPad mini. I tried connect it to iTunes.


[Re-Titled by Moderator]

Posted on Oct 2, 2020 4:27 PM

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Question marked as Top-ranking reply

Posted on Oct 2, 2020 4:39 PM

If your iPad is disabled, or you have forgotten your iPad passcode, you’ll need to follow this process:

If you’ve forgotten the passcode on your iPad, or your iPad is disabled – Apple Support


You’ll need access to either a PC (with iTunes installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of MacOS). If your iPad is not recognised by your computer when connected, this support page may be helpful with troubleshooting the problem:

If your computer doesn't recognize your iPhone, iPad, or iPod - Apple Support


You’ll also need your AppleID and associated password. If these have also been forgotten, they can be recovered here:

https://iforgot.apple.com


To recover your credentials, you’ll need access to one of the following:

  • Your primary email address mailbox that corresponds with your AppleID
  • Any of the secondary/recovery email addresses that should be configured for your AppleID account
  • Any of the trusted telephone numbers (fixed line or Cellular/Mobile) that are associated with your AppleID


Unless you AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult.


More information about recovery of your AppleID:

If you forgot your Apple ID - Apple Support


More information about recovery of your AppleID password:

If you forgot your Apple ID password - Apple Support


When you recover access to your credentials, you would be well advised to log-in to your AppleID account from a web browser - and verify/update any email addresses and trusted telephone numbers:

https://appleid.apple.com

2 replies
Question marked as Top-ranking reply

Oct 2, 2020 4:39 PM in response to MyGmom10

If your iPad is disabled, or you have forgotten your iPad passcode, you’ll need to follow this process:

If you’ve forgotten the passcode on your iPad, or your iPad is disabled – Apple Support


You’ll need access to either a PC (with iTunes installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of MacOS). If your iPad is not recognised by your computer when connected, this support page may be helpful with troubleshooting the problem:

If your computer doesn't recognize your iPhone, iPad, or iPod - Apple Support


You’ll also need your AppleID and associated password. If these have also been forgotten, they can be recovered here:

https://iforgot.apple.com


To recover your credentials, you’ll need access to one of the following:

  • Your primary email address mailbox that corresponds with your AppleID
  • Any of the secondary/recovery email addresses that should be configured for your AppleID account
  • Any of the trusted telephone numbers (fixed line or Cellular/Mobile) that are associated with your AppleID


Unless you AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult.


More information about recovery of your AppleID:

If you forgot your Apple ID - Apple Support


More information about recovery of your AppleID password:

If you forgot your Apple ID password - Apple Support


When you recover access to your credentials, you would be well advised to log-in to your AppleID account from a web browser - and verify/update any email addresses and trusted telephone numbers:

https://appleid.apple.com

Oct 2, 2020 4:37 PM in response to MyGmom10

Are you seeking to clear the passcode, or is this the Activation Lock? The former uses iTunes. The latter is a theft deterrent, and requires either the Apple ID and password locally or via iCloud, or requires the original purchase receipt and matching photo ID and a discussion directly with Apple, or legal paperwork and a discussion directly with Apple.


If the passcode lock is not clearing (below) and you have followed the instructions, use the Contact Support link in the upper right and discuss this with Apple.


If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support


How can I unlock an iPad mini

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