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Please refund moshi subscription accidental my daughter.

Hi,


A month or so ago I downloaded educational apps for my daughter. She saw a moshi app which I said no and took the app off my device but didn’t know she Downloaded it. Now a charge went through alerting me on my phone Amd I need my money fairly. Please refund. It shows it’s pending. I’ll never let her touch my stuff again! Please help!

Posted on Oct 2, 2020 10:18 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 5, 2020 3:09 AM

You can request a refund by following the steps in this guide:

Request a refund for apps or content that you bought from Apple - Apple Support


You are not guaranteed a refund tough.


This is an automated prosess, if you wish to explain your situation in depth to a person you can:

Contact Apple for support and service - Apple Support


Also see this:

How long refunds from the App Store or other Apple services take - Apple Support


Good luck!

1 reply
Question marked as Top-ranking reply

Oct 5, 2020 3:09 AM in response to Jasminearabi

You can request a refund by following the steps in this guide:

Request a refund for apps or content that you bought from Apple - Apple Support


You are not guaranteed a refund tough.


This is an automated prosess, if you wish to explain your situation in depth to a person you can:

Contact Apple for support and service - Apple Support


Also see this:

How long refunds from the App Store or other Apple services take - Apple Support


Good luck!

Please refund moshi subscription accidental my daughter.

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