Apple Intelligence now features Image Playground, Genmoji, Writing Tools enhancements, seamless support for ChatGPT, and visual intelligence.

Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >

You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź“° Newsroom Update

Voice Memos update brings Layered Recordings to iPhone 16 Pro and iPhone 16 Pro Max. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Call by WiFi Iphone XR

I switched on the option to get called by WiFi, but it doesn’t work


My provider says they can’t fix this problem, the problem needs to be searched in my device. I have an Iphone XR, how can I solve this problem?

Thanks a lot

iPhone XR

Posted on Oct 3, 2020 3:30 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 3, 2020 3:44 AM

Your carrier is not giving you correct information. Ask them if they have enabled WiFi calling for your data plan SIM plan with them.



Get help

  1. Go to Settings > Phone > Wi-Fi Calling and make sure that Wi-Fi Calling is on.
  2. Restart your iPhone.
  3. Connect to a different Wi-Fi network. Not all Wi-Fi networks work with Wi-Fi Calling.
  4. Turn Wi-Fi Calling off and then on again.
  5. Go to Settings > General > Reset and tap Reset Network Settings.


Make a call with Wi-Fi Calling - Apple Support

2 replies
Question marked as Top-ranking reply

Oct 3, 2020 3:44 AM in response to TamCarlier

Your carrier is not giving you correct information. Ask them if they have enabled WiFi calling for your data plan SIM plan with them.



Get help

  1. Go to Settings > Phone > Wi-Fi Calling and make sure that Wi-Fi Calling is on.
  2. Restart your iPhone.
  3. Connect to a different Wi-Fi network. Not all Wi-Fi networks work with Wi-Fi Calling.
  4. Turn Wi-Fi Calling off and then on again.
  5. Go to Settings > General > Reset and tap Reset Network Settings.


Make a call with Wi-Fi Calling - Apple Support

Call by WiFi Iphone XR

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.