Screen Issues.Yellow Shadow fixed on middle and stripes when minimum brightness

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Screen Issues.Yellow Shadow fixed on middle and stripes when minimum brightness

Hello,

1) There is this yellow cloud shadow on the middle of the screen that goes side to side. It is Fixed. Only seen on clear backgrounds. Less obvious when 80% brightness but still there. (photos)

2) When minimum brightness show stripes in all screen. (not possible to take pict of it)

3) At night also in minimum brightness, there is a vertical column of brightness.

(the dot on the image is from the camera, not the device)

What is all this, is it normal? What should I do?

iPhone XS, iOS 13

Posted on Oct 3, 2020 8:48 AM

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Answer 1

Chris_D13

Community Specialist

Oct 8, 2020 3:54 PM in response to Alex-xs

Greetings Alex-xs,

Thanks for visiting the Apple Support Communities! It seems you're noticing a yellow area on bright backgrounds.

It seems the behavior might be related to the True Tone feature. To help isolate the issue, test under different lighting conditions in your environment, and test after disabling True Tone in the display settings of your iPhone:

Adjust the brightness on your iPhone, iPad, or iPod touch - Apple Support

Reach out to Apple Support if further assistance is needed with diagnosing the issue: Get Support

Kind regards.

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Screen Issues.Yellow Shadow fixed on middle and stripes when minimum brightness

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