I can't find my files in Time Machine to backup. What now?

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Level 1

10 points

I can't find my files in Time Machine to backup. What now?

I've been forced to wipe and install the OS on my iMac after a trip to the genius bar. I had time machine in place thinking all my files would be available to me to restore. Now I can't find the files and when I find some, it claims I don't have privileges to access them. When I unlock and try to restore privileges, it only allows me "read Only" I need my documents (From the last 15 years) and all my music and photos for over 30 years. Someone please help me

Posted on Oct 4, 2020 11:15 AM

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Answer 1

Old Toad

Level 10

215,376 points

Oct 4, 2020 11:24 AM in response to MesaRon59

You must access those files from within the Time Machine app in order to restore. Go to the TM menu in the Menu bar and select "Enter Time Machine". Then go to where the files should be and go back in time till you get the version you need. Select and Restore.

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Answer 2

den.thed

Level 10

90,994 points

Oct 4, 2020 11:30 AM in response to MesaRon59

You really should migrate from Time Machine when you first startup the new macOS on a new drive.

see > Restore your Mac from a backup - Apple Support

Did you setup the new macOS on the new drive using the same name and ID that made the Time Machine backup? If not, then you need to erase the new drive and start over.

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