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Güncelleme Hatası

iphone 6s plus son gelen güncelleme sonrası arama yapamıyorum karşı taraf arayınca ses gitmiyor hoporlör kendiliğinden kapanıyor çözüm üretin lütfen...

iPhone 6s Plus, iOS 14

Posted on Oct 4, 2020 1:23 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 10, 2020 7:37 AM

kemal006,


Thanks for getting back to us and for verifying that information. We understand you're experiencing some issues here with your phone calls, and we'd like to help.


To help troubleshoot this behavior, we recommend to follow each of these steps and test your iPhone:


  1. Verify and see if you can record an audio in Voice Memos: Use the Voice Memos app
  2. Check and see if you can use the front and rear camera of your iPhone using the Camera app: Take photos with your iPhone camera
  3. For steps to troubleshoot making and receiving phone calls, please follow these steps: If you can't make or receive calls on your iPhone
  4. Please make sure that your iPhone is updated to iOS 14.0.1: Update your iPhone, iPad, or iPod touch
  5. Update the carrier settings: Update your carrier settings on your iPhone or iPad
  6. Restart your iPhone: Restart your iPhone
  7. Test and see if you can use other cellular functions without any interruptions, such as sending text messages and using the internet.


If these steps do not help, we suggest to contact Apple Support to review this further. You can contact them through this link here: Get Support


Kind regards.

4 replies
Question marked as Top-ranking reply

Oct 10, 2020 7:37 AM in response to kemal006

kemal006,


Thanks for getting back to us and for verifying that information. We understand you're experiencing some issues here with your phone calls, and we'd like to help.


To help troubleshoot this behavior, we recommend to follow each of these steps and test your iPhone:


  1. Verify and see if you can record an audio in Voice Memos: Use the Voice Memos app
  2. Check and see if you can use the front and rear camera of your iPhone using the Camera app: Take photos with your iPhone camera
  3. For steps to troubleshoot making and receiving phone calls, please follow these steps: If you can't make or receive calls on your iPhone
  4. Please make sure that your iPhone is updated to iOS 14.0.1: Update your iPhone, iPad, or iPod touch
  5. Update the carrier settings: Update your carrier settings on your iPhone or iPad
  6. Restart your iPhone: Restart your iPhone
  7. Test and see if you can use other cellular functions without any interruptions, such as sending text messages and using the internet.


If these steps do not help, we suggest to contact Apple Support to review this further. You can contact them through this link here: Get Support


Kind regards.

Güncelleme Hatası

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