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Cannot proceed with adding new family member due to error message when creating my child's account. Message appears after I agreeing to T&Cs. Tried on both my iPhone 11 Max Pro and iPad Mini 4. What is the problem?
iPad mini 4 Wi-Fi
Do you have access to another WiFi network where you can try? That has worked for several people.
If necessary, contact Apple ID Support for assistance. See the Apple Support articles below for contact information.
Apple ID - Official Apple Support.
Contact Apple for help with Apple ID account security - Apple Support. (Link doesn’t always load)
Get Support Work through the screens to get a chat option. You may have to pick a slightly different problem.
Apple Support schedule phone call
https://twitter.com/AppleSupport. People have posted it may take an hour or more to get a response.
Do you have access to another WiFi network where you can try? That has worked for several people.
If necessary, contact Apple ID Support for assistance. See the Apple Support articles below for contact information.
Apple ID - Official Apple Support.
Contact Apple for help with Apple ID account security - Apple Support. (Link doesn’t always load)
Get Support Work through the screens to get a chat option. You may have to pick a slightly different problem.
Apple Support schedule phone call
https://twitter.com/AppleSupport. People have posted it may take an hour or more to get a response.
Thanks.
I have been in touch with Apple and the matter is now at the 3rd escalation point. Awaiting callback.
You are welcome.
Cannot Create account "error description not available" message appears when trying to setup my child's apple account. What next?
