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User profile for user: stellaxxi_
stellaxxi_ Author
User level: Level 1
4 points

Payment problems

Apple suddenly rejected my debit card, even though it had money in it. Now it won’t even accept a new debit card. I’ve not been able to download any apps from the App Store not even the free apps. And I’ve also not been able to listen to any music for almost a month now. Help?

iPhone 11, 13

Posted on Oct 6, 2020 1:32 AM

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User profile for user: SravanKrA
SravanKrA
Community+ 2024
User level: Level 10
411,052 points

Posted on Oct 6, 2020 2:35 AM

Know it here --> If your payment method is declined in the App Store or iTunes ...


Check the following

  1. The payment method that you are adding is of the same country as that of App Store Country on your iPhone
  2. You have valid payment plan / debit / credit card from an authorised bank from the same country
  3. Payment methods that you can use with your Apple ID - Apple Support
  4. Learn more about family purchases and payments.
  5. Please check if your Debit/Credit card is valid internationally


If you can't choose None when you edit your Apple ID payment information


  1. If you have an unpaid balance or payment due
  2. If you have a subscription that automatically renews
  3. If you're using the iTunes Store or App Store for the first time
  4. If you are not in the country or region you’re creating an Apple ID for
  5. If you changed your country or region
  6. If you're a part of Family Sharing


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User profile for user: SravanKrA
SravanKrA
Community+ 2024
User level: Level 10
411,052 points

Oct 6, 2020 2:35 AM in response to stellaxxi_

Know it here --> If your payment method is declined in the App Store or iTunes ...


Check the following

  1. The payment method that you are adding is of the same country as that of App Store Country on your iPhone
  2. You have valid payment plan / debit / credit card from an authorised bank from the same country
  3. Payment methods that you can use with your Apple ID - Apple Support
  4. Learn more about family purchases and payments.
  5. Please check if your Debit/Credit card is valid internationally


If you can't choose None when you edit your Apple ID payment information


  1. If you have an unpaid balance or payment due
  2. If you have a subscription that automatically renews
  3. If you're using the iTunes Store or App Store for the first time
  4. If you are not in the country or region you’re creating an Apple ID for
  5. If you changed your country or region
  6. If you're a part of Family Sharing


Reply

Payment problems

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