email read on iPhone not marked as read on pc
When I read an email through the mail app on my iPhone, it is being marked read in the mail app but it is not marked as read in Outlook on my PC. The mail account was added through an Exchange server. This worked until a few days ago. Other than the unread issue, mail is syncing properly - if I delete a message on my phone it is deleted on my pc, etc. If I read a message on my PC, it is marked as unread on my iPhone.
I'm running Windows 10 Pro and iOs14.0.1 on iPhone 11 Pro Max. Several other people in my office are having the same issue. It's very annoying as we receive hundreds of emails in a day, and if we clear them while in a meeting when we return to our desks we have to go through them again to be sure nothing is missed.
Any thoughts? Our IT department has been unable to fix and Apple Support was no help (deleted and reinstalled the mail account, made sure all operating systems/apps were updated, etc.)
Thanks.
iPhone 11 Pro Max