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My iphone is asking me to put in the password for an old itunes account to log into the itunes store?

I restarted my iphone 6 plus and tried to open whatsapp. But now it's asking me to suddenly put in the password for the old itunes account (this is the itunes account from the previous owner of the phone) to log into the itunes store. Idk what to do and it's driving me nuts. I have work to do and I'm afraid i'll lose all my information.

Posted on Oct 6, 2020 9:56 AM

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Posted on Oct 6, 2020 10:12 AM

A request for another Apple ID password is often caused by updates to apps/purchases that were made when using the other ID. Those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID. 


Purchase History Review.   

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Question marked as Best reply

Oct 6, 2020 10:12 AM in response to Karas_Ji

A request for another Apple ID password is often caused by updates to apps/purchases that were made when using the other ID. Those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID. 


Purchase History Review.   

My iphone is asking me to put in the password for an old itunes account to log into the itunes store?

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