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Level 1

4 points

iphone 7 is frozen, just the apple logo on screen

My iphone 7 frozen, I have reset in several times, it doesn't work.

Posted on Oct 6, 2020 1:46 PM

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Level 10

149,508 points

Posted on Oct 6, 2020 1:47 PM

Try and Force ReStart Your iPhone as instructed in this article by Apple ➔ How to Force ReStart your iPhone. If that does not work then -
Follow the instructions in this article by Apple ➔ If your iPhone is Non-Responsive or Frozen and see if that helps.
If none of the above works then please contact ➔ Apple Support

Axel F.

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