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Level 1

4 points

phone is stuck on apple logo and will not restore or update

What can i do next?

Posted on Oct 6, 2020 2:40 PM

Top-ranking reply

Level 10

149,898 points

Posted on Oct 6, 2020 5:06 PM

Try and Force ReStart Your iPhone as instructed in this article by Apple ➔ How to Force ReStart your iPhone. If that does not work then -
Follow the instructions in this article by Apple ➔ If your iPhone is Non-Responsive or Frozen and see if that helps.
If none of the above works then please contact ➔ Apple Support

Axel F.

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