Verification

it’s been asking me to verify all day and i’m putting in the password and nothings happening. why is this happening and how do i fix it

Posted on Oct 6, 2020 10:30 PM

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2 replies

Oct 12, 2020 12:54 PM in response to elysia178

 Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch         


Try a forced restart.


Reset Device.      


If necessary


Hard reset.        


Do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting.      


Backup - Restore your device from an iCloud or iTunes backup.      

Oct 12, 2020 11:14 AM in response to elysia178

Greetings elysia178,


Thanks for visiting the Apple Support Communities! It seems you're unable to download apps, as you're being prompted to verify your billing information.


Ensure your Apple ID payment method is updated. You can see additional information in the following article:


If you can’t download or update apps on your iPhone or other Apple device - Apple Support


"If you can’t download or update any apps, including free apps, and you see a message about billing or payment, learn what to do."


Kind regards.

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Verification

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