Newsroom Update

Tap to Pay on iPhone is now available in Canada. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iphone 6 plus

i disabled my iphone because i forgot my password and now my phone is disabled so does anyone know how i can enable it.. itunes wont even reconize it now.

iPhone 6s Plus, iOS 12

Posted on Oct 6, 2020 10:41 PM

Reply
Question marked as Best reply

Posted on Oct 6, 2020 10:42 PM

You can reset your passcode by following the instructions in this article by Apple ➔ How to reset your passcode on a disabled iPhone. You will need a computer for this task and all your data on your iPhone will be wiped clean in the process.


Axel F.

3 replies

Oct 6, 2020 11:45 PM in response to yolonda34

yolonda34 wrote:

i itunes wont even reconize it now.

Connect iPhone to Computer


Use your USB lightening cable --> Resolve USB-related alerts in iTunes - Apple Support

If unable to connect --> If iTunes doesn't recognize your iPhone, iPad, or iPod - Apple Support

For your Windows PC —> Troubleshooting issues with iTunes for Windows - Apple Community

Use genuine cable --> Identify counterfeit or uncertified Lightning connector accessories ...

See how to --> Sync your iPhone, iPad, or iPod using iTunes on your computer ...


If you are experiencing an issue not listed here, contact support

iphone 6 plus

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.