Facetime keeps crashing in ipad when I type in a phone number

Facetime keeps crashing on my ipad when I type in a phone number. I tried deleting app, reinstalling, restarting device, and IOS software up to date.

iPad (5th gen) Wi-Fi

Posted on Oct 7, 2020 4:11 AM

Reply
1 reply

Oct 12, 2020 1:49 PM in response to mstockma

Hi Mstockma,


It sounds like your FaceTime app isn't working properly when you type in a phone number. We'll do our best to help sort this out, so you can get in touch with your family and friends.


Does this only happen when you attempt to FaceTime a specific number or any phone number?


Do you have a phone number associated to your Apple ID in FaceTime settings? Learn how to check and add one: Add or remove your phone number in Messages or FaceTime


This provides a few more steps you haven't tried yet: If you can't make a FaceTime call on your iPhone, iPad, or iPod touch


Hoping this helps you out, take care!



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Facetime keeps crashing in ipad when I type in a phone number

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