Hi!
I got an e-mail from Apple , which is written that my password is changed from gjensen67@hotmail.com this person . And there was a button which I could manage my account . When I clicked on the button , I got google chrome screen. So there was not any page which I could manage my account. Now I am suspecting to be deceived from that e-mail address . Even I’m not sure that you e-mailed me . Can you check it please?
iPhone 8 Plus, iOS 13
Have you logged into your account to see if that email address is there?
Apple will always address you by your name or the name they have on file for you, not Dear Customer, Dear Client or by using your e-mail address. The e-mail will be from @apple.com or @iTunes.com. E-mail addresses can be spoofed. You can go to Mail/View/Message/Show all Headers to see more. Apple emails won't have poor grammar/misspellings. Apple e-mails will never contain an attachment. Apple will never request personal information by email such as Social Security numbers, your Mother’s maiden name or full credit card numbers .
The only exception to the above I have noticed is if you order something from the Apple Store (apple.com), your receipt will be addressed to Dear Apple Customer. That is a receipt for a purchase you initiated.
Avoid phishing emails, fake ‘virus‘ alerts, phony support calls, and other scams.
Identifying legitimate emails from the iTunes Store.
Send the e-mail to Apple as an attachment to a new e-mail before deleting it. You can forward as an attachment by going to Mail/Message/Forward as attachment. Or control - click on the email and select Forward as attachment. Make sure you send it as an attachment to a new email. If you just forward it, it will probably be rejected. You won’t receive a response.
Have you logged into your account to see if that email address is there?
Apple will always address you by your name or the name they have on file for you, not Dear Customer, Dear Client or by using your e-mail address. The e-mail will be from @apple.com or @iTunes.com. E-mail addresses can be spoofed. You can go to Mail/View/Message/Show all Headers to see more. Apple emails won't have poor grammar/misspellings. Apple e-mails will never contain an attachment. Apple will never request personal information by email such as Social Security numbers, your Mother’s maiden name or full credit card numbers .
The only exception to the above I have noticed is if you order something from the Apple Store (apple.com), your receipt will be addressed to Dear Apple Customer. That is a receipt for a purchase you initiated.
Avoid phishing emails, fake ‘virus‘ alerts, phony support calls, and other scams.
Identifying legitimate emails from the iTunes Store.
Send the e-mail to Apple as an attachment to a new e-mail before deleting it. You can forward as an attachment by going to Mail/Message/Forward as attachment. Or control - click on the email and select Forward as attachment. Make sure you send it as an attachment to a new email. If you just forward it, it will probably be rejected. You won’t receive a response.
Apple'ı Türkçe kullanıyorsanız Apple İngilizce E-Mail göndermez. E-Mail gönderen kısmındaki Apple yazısına tıklayarak bir ekran görüntüsü daha paylaşabilir misiniz? Böylece gönderenin gerçek e-mail adresini görebiliriz ki ** muhtemelen alakasız bir e-mail adresi olacaktır. Aynı durumun Netflix versiyonunu bizzat yaşadım.
Bana gelen sahte Netflix e-mailini açtığımda safaride boş beyaz ekran çıkmıştı. Ben de endişelenmiştim sizin gibi fakat daha sonra aynı linke tekrar girmeye çalışmıştım (siz girmeyin :) iPhone izin vermemişti ve ** çıkmıştı karşıma. Yani iPhone'lara kolay kolay virüs bulaşmaz. Zaten ** tarz e-mailler resmi siteleri kopyalayarak sizin bilgilerinizi girmenizi bekler. Eğer açılan sitede bilgilerinizi girip göndermediyseniz bir sorun olmayacaktır.
Apple won't tell you who changed your password, just will ask you if it was you or not. I am assuming that was a phishing e-mail, can you share a screenshot with us please?
Gönderen başka bir kişi Apple değilmiş peki ben şimdi manage Your accont butonuna tıkladığımda karşıma Google arama sayfası çıkmıştı sizce hesabıma erişmeye çalışan kişi telefonuma bir şey yapmış mıdır? Yani virüs gibi Şeyler iPhone a kolay bir şekilde bulaşır mı?
Çok teşekkür ederim 😊
Changes of password
