My beats solo 3 connect but disconnect right after
My beats solo 3 are able to connect to my Bluetooth but once the headphones are touched or moved, the connection fails right away. Anyone else w this problem?
iPhone 11 Pro, iOS 14
Question marked as
User profile for user:
Chris_D13
User level:
Community Specialist
Greetings Jcarlos_1214,
Thanks for visiting the Apple Support Communities! It seems your Beats are disconnecting from your audio source.
Check for Bluetooth interference, reset your Beats, and check for a firmware update. If the issue persists, isolate the behavior by testing with a different audio source.
- Resolve Wi-Fi and Bluetooth issues caused by wireless interference - Apple Support
- Reset your Beats on-ear or over-ear headphones - Apple Support
- Update the firmware of your Beats product - Apple Support
Kind regards.