Muted Sound of Email Notifications
Even though I have my notifications enable for the mail app, I still don’t hear anything when I receive a new email. I see that the banner appears but I don’t hear any sound
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User profile for user:
barberlives123
User level:
Community Specialist
Hey there Mmikil,
Thanks for reaching out to Apple Support Communities. We understand the audible notifications for Mail are not working as expected. We’ll be happy to help with this.
Go to Settings > Notifications, select the Mail, and check the different settings there to verify sounds have been enabled. You may want to try changing the sounds and see if this has any impact on this.
If that doesn’t help, turn Allow Notifications off and check for any updates to iOS. At this point, the latest is iOS 14.0.1. You can use this link to help you update:
Update your iPhone, iPad, or iPod touch
Then force close Mail and Settings, then restart your iPhone:
How to force an app to close on your iPhone, iPad, or iPod touch
Turn the Notifications back on and see if the issue is resolved.
We hope this helps.
Take care.