You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

lilli272 Author

Level 1

4 points

My iphone won’t update

My phone wont update, i am connected to internet and my phone is plugged in. What do i do?

iPhone XR, iOS 13

Posted on Oct 7, 2020 1:59 PM

Top-ranking reply

Axel Foley

Level 10

149,592 points

Posted on Oct 7, 2020 2:04 PM

Are you connected to the internet by using a WiFi Network? Hotspots and Cellular Connection won't work for updates.

Is your iPhone charged more than 50%?

Is your Low Power Mode set to OFF?

Ensure that VPN is set to OFF.

If all the settings are set correctly as mentioned above then please tell us the exact error that you get when you are attempting to update your iPhone.

Axel F.

View in context

My iphone won’t update

Similar questions