You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I’ve been using this iPad for two or three years and all of a sudden the electronica keyboard appears even when the iPad is attached to a physical keyboard. This never happened before. I can’t make the electronica keyboard disappear and it’s very cumbersome to be typing on a real keyboard when half the screen is covered with an electronica one. How can I make it disappear?And why is this happening all of a sudden?
iPad Pro 12.9-inch, 2nd Gen, Wi-Fi
Hello Wiengles,
It sounds like the electronic keyboard is popping up when a physical keyboard is attached. Which iPadOS version is the device running? If an update is needed, let's do that now: Update iPadOS
Take care!
I just redid the connection between the iPad and the keyboard. It gave a very loud click and the problem disappeared. I guess it was a poor connection. Thanks for your help.
The iPad was just updated a few days ago. In fact, I think this problem started after the update.
Wiengles,
Thanks for confirming. Does the issue occur only while connected to a physical keyboard? If so, does the physical keyboard have a good connection with the iPad?
Have a great day.
Wiengles,
Terrific! Glad to hear that reconnecting the keyboard resolved the issue.
All the best!
iPad keyboard
