Phishing email?

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Level 1

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Phishing email?

I received an email from Apple but I'm not sure it's really Apple. I'm Italian and the email arrived in English (never happened before). After I read that I entered my Apple ID (without problems) and I changed my password. This is the email:

Re: Your AppleID has been disabled - current changes were made from Ottawa. Code:*******

A: *****@live.com

Dear Client,

Here is your case number: ********

We've noticed that some of your account information appears to be missing or incorrect, your iCloud will be blocked until we receive a response from you. We need to verify your account information to continue using iCloud in 24 hours

Verify your accou*t >

Apple Support

Apple *D | Suppo*t | Priva*y Polic*

One Apple Park Way, Cupertino, CA 95014, United States

(obviously I did not open the links in the email)

[Edited by Moderator]

Posted on Oct 7, 2020 3:27 PM

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Answer 1

Top-ranking reply

stedman1

Community+ 2024

Level 10

260,584 points

Oct 7, 2020 3:28 PM in response to _Kraken5050_

Apple would not warn of a pending account issue, giving you a deadline to fix the issue.
Apple does not include document, or PDF files to download.
Apple would not refer to you as Dear Customer, Dear Client, or anything other than the name on file for your account.
Apple would not have such horrible spelling or grammar.
Apple would not send a message to “Undisclosed Recipients”.

It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message, as an attachment to Apple.

reportphishing@apple.com

If you provided your Apple ID and password at the bogus site, change your password immediately.

https://support.apple.com/en-us/HT201355

The links below have information to help identify fraudulent emails.

Identifying legitimate emails from the iTunes Store

https://support.apple.com/en-us/HT204759

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Phishing email?

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