Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

my MacBook Pro screen is black in certain positions

my MacBook Pro screen is black in certain positions


MacBook Pro 13″, macOS 10.13

Posted on Oct 7, 2020 5:47 PM

Reply
Question marked as Best reply

Posted on Oct 7, 2020 8:33 PM

It sounds like you have a defective Display Assembly which will need to be repaired.


See if your laptop qualifies for this free Apple backlight repair program:

https://support.apple.com/13-inch-macbook-pro-display-backlight-service


FYI, here is a current list of the publicly acknowledged free repair programs for various Apple products (some have multiple programs):

https://support.apple.com/service-programs

2 replies
Question marked as Best reply

Oct 7, 2020 8:33 PM in response to jastip

It sounds like you have a defective Display Assembly which will need to be repaired.


See if your laptop qualifies for this free Apple backlight repair program:

https://support.apple.com/13-inch-macbook-pro-display-backlight-service


FYI, here is a current list of the publicly acknowledged free repair programs for various Apple products (some have multiple programs):

https://support.apple.com/service-programs

Oct 7, 2020 8:42 PM in response to jastip

jastip Said:

my MacBook Pro screen is black in certain positions

———-


Avoid Privacy Filters:

A Privacy Filter would most certainly cause this. So, take it off. Moreover, avoid using one, as it would overheat your screen, and may be considered intentional damage. As a result, that would most certainly cancel AppleCare+ Coverage, if you have it.

my MacBook Pro screen is black in certain positions

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.