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iphone disabled

I set my daughter up an icloud account and phone 2 years ago and I do not remember her icloud account due to the fact she never used the email.


It is disabled unless I get the apple ID. How do I do this if I have no idea what the email I set up was?


iPhone 7 Plus, iOS 14

Posted on Oct 7, 2020 8:10 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 7, 2020 8:27 PM

See if you can recover the ID/password. Try all the email addresses you can remember.


Apple ID - How to find your Apple    An iCloud e-mail address is an Apple ID.


Apple ID - Find              


For the Apple ID password, enter the Apple (iCloud) ID and click Forgot Password.


Apple ID - Manage            


Apple ID – Forgot Password      


If necessary, if you/she are the original owner, contact Apple. Apple can remove the Activation Lock if provided the required paperwork. Either take the device, the original purchase receipt with the serial number, and a photo ID to the nearest Apple Store (if it has reopened)


Genius Bar Reservation and Apple Support Options - Apple.    


or contact Apple ID Support. 


 Apple ID - Official Apple Support.    


Contact Apple for help with Apple ID account security - Apple Support.  (Link doesn’t always load)   


Get Support      Work through the screens to get a chat option. 


Apple Support schedule phone call


https://twitter.com/AppleSupport       People have posted it may take an hour or more to get a response.


     

1 reply
Question marked as Top-ranking reply

Oct 7, 2020 8:27 PM in response to ashleywharry

See if you can recover the ID/password. Try all the email addresses you can remember.


Apple ID - How to find your Apple    An iCloud e-mail address is an Apple ID.


Apple ID - Find              


For the Apple ID password, enter the Apple (iCloud) ID and click Forgot Password.


Apple ID - Manage            


Apple ID – Forgot Password      


If necessary, if you/she are the original owner, contact Apple. Apple can remove the Activation Lock if provided the required paperwork. Either take the device, the original purchase receipt with the serial number, and a photo ID to the nearest Apple Store (if it has reopened)


Genius Bar Reservation and Apple Support Options - Apple.    


or contact Apple ID Support. 


 Apple ID - Official Apple Support.    


Contact Apple for help with Apple ID account security - Apple Support.  (Link doesn’t always load)   


Get Support      Work through the screens to get a chat option. 


Apple Support schedule phone call


https://twitter.com/AppleSupport       People have posted it may take an hour or more to get a response.


     

iphone disabled

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