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Level 1

4 points

Apple Store

Good day,

I can not update my card nor enter my istore. Telling me it is disabled.

Do not know what to do more.

Posted on Oct 8, 2020 1:22 AM

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Top-ranking reply

Level 8

39,487 points

Posted on Oct 9, 2020 4:03 PM

If your account is disabled in iTunes you will need to contact apple to be able to unlock it.

More info in this article:

If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support

Use the link in the article to contact apple or:

Contact Apple for support and service - Apple Support

Good luck!

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Top-ranking reply

Level 8

39,487 points

Oct 9, 2020 4:03 PM in response to Sweis11

If your account is disabled in iTunes you will need to contact apple to be able to unlock it.

More info in this article:

If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support

Use the link in the article to contact apple or:

Contact Apple for support and service - Apple Support

Good luck!

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Apple Store

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