Changing apple id on iphone - claims it already in use as Notification address

Question

Level 1

4 points

Changing apple id on iphone - claims it already in use as Notification address

I'm trying to change my apple id from aol.com to a gmail.com address.

Initially I had my Notification email set to the required gmail.com address, so I've deleted the gmail Notification address. That seems to have worked as its deleted from my "contactable at" list.

However I still can't change my apple id to my gmail address as it claims I'm trying to change it to a "Notification address" ...but Ive deleted that !

"Your new apple id cant be the same as your notification email address" ...but I don't have a notification email address now !

Help please !

iPhone 8, iOS 13

Posted on Oct 8, 2020 2:29 AM

Reply

Answer 1

chris_g1

Community Specialist

Oct 13, 2020 8:34 AM in response to robserg

Hello robserg,

Thank you for using Apple Support Communities.

We understand that you are trying to change your Apple ID from an aol.com to a gmail.com address and are running into issues making the desired changes. We would first recommend taking a look at the following support articles to address making the changes that you are trying to do:

Change your Apple ID - Apple Support

About your Apple ID email addresses - Apple Support

If you continue to have issues with making the desired changes to your Apple ID, you can contact Apple Support for additional assistance.

Best regards.

Reply

Changing apple id on iphone - claims it already in use as Notification address

Similar questions