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Right side of keyboard not working

Right side of my keyboard is not working. I can’t type P or L. Any idea how to resolve?

iPhone XS

Posted on Oct 8, 2020 1:46 AM

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Question marked as Best reply

Posted on Oct 8, 2020 1:52 AM

Assuming that your screen protector (if any) and your iPhone case (if any) is not getting in the way of iPhone's performance then:

Try and Force Restart your iPhone exactly as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears then release the Side button (Can take up to 20 seconds. DO NOT release Side Button when invited to Slide Power OFF). 

(2) If the above does not work then - our phone might need service ➔  Contact Apple for support and service - Apple Support


Axel F.

1 reply
Question marked as Best reply

Oct 8, 2020 1:52 AM in response to AfnanAldarwish

Assuming that your screen protector (if any) and your iPhone case (if any) is not getting in the way of iPhone's performance then:

Try and Force Restart your iPhone exactly as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears then release the Side button (Can take up to 20 seconds. DO NOT release Side Button when invited to Slide Power OFF). 

(2) If the above does not work then - our phone might need service ➔  Contact Apple for support and service - Apple Support


Axel F.

Right side of keyboard not working

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