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My phone won’t let me use my cellular data until I update my phone but when I check for updates it says my phone is up to date

How do I fix my phone

iPhone 7, iOS 14

Posted on Oct 8, 2020 7:56 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 8, 2020 8:09 PM

Hello Alyissa,

Is it possible that your iPhone is looking for a carrier update rather than an iOS software update? Let's find out.

Open Settings ➔ General ➔ About : Pause here for 5 seconds and see whether a window pops up for a Carrier Settings Update. If it does then choose Install Update. If no window pops up then your carrier settings are up to date and there is nothing you can do further.

If nothing else works then please contact ➔ Apple Support


Axel F.

1 reply
Question marked as Top-ranking reply

Oct 8, 2020 8:09 PM in response to alyissa22

Hello Alyissa,

Is it possible that your iPhone is looking for a carrier update rather than an iOS software update? Let's find out.

Open Settings ➔ General ➔ About : Pause here for 5 seconds and see whether a window pops up for a Carrier Settings Update. If it does then choose Install Update. If no window pops up then your carrier settings are up to date and there is nothing you can do further.

If nothing else works then please contact ➔ Apple Support


Axel F.

My phone won’t let me use my cellular data until I update my phone but when I check for updates it says my phone is up to date

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