why am I receiving emails in Chinese from apple?

Recently I received my subscription emails from apple but it is in Chinese. I have checked my language preferences and it is in English UK. I could not figure out the reason and I do not speak Chinese.

iPhone X, iOS 14

Posted on Oct 9, 2020 12:20 AM

Question marked as Top-ranking reply

Posted on Oct 14, 2020 7:43 AM

Greetings, NekohaShizuku.


It appears that you're receiving emails from Apple in Chinese when you haven't changed anything and you don't read Chinese. Good job on checking the language your iPhone is on, and we're glad to help with this.


Manage and use your Apple ID - Apple Support -- Using a browser on your computer, sign in to your Apple ID account page. Check which language under Account. If it's showing Chinese, change it to your preferred language.


Get Support -- If it's showing the correct language, or you're unable to change it, please contact Apple Support.


Take care.

3 replies
Question marked as Top-ranking reply

Oct 14, 2020 7:43 AM in response to Community User

Greetings, NekohaShizuku.


It appears that you're receiving emails from Apple in Chinese when you haven't changed anything and you don't read Chinese. Good job on checking the language your iPhone is on, and we're glad to help with this.


Manage and use your Apple ID - Apple Support -- Using a browser on your computer, sign in to your Apple ID account page. Check which language under Account. If it's showing Chinese, change it to your preferred language.


Get Support -- If it's showing the correct language, or you're unable to change it, please contact Apple Support.


Take care.

Oct 14, 2020 5:54 PM in response to SnickZ.

Hello SnickZ,


Thank you for responding


I've checked my language settings and it is in English, and it hasn't been changed since the account was created.


Thank you


Regards

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why am I receiving emails in Chinese from apple?

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