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left air pod pro no sound

My left airpod pro stopped making any sound. I called support and they sent me another left airpod. That didn't work either. THey said I set it up wrong. So, they sent me a 3rd left airpod pro and this one still doesn't work. no sound at all. Any ideas? It's like it isn't seeing the left airpod at all.

iPhone 11 Pro, iOS 14

Posted on Oct 9, 2020 12:15 PM

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Question marked as Top-ranking reply

Posted on Oct 10, 2020 12:36 PM

The same thing happened to me, I found out I needed a firmware update. Make sure you have WiFi..Put both your AirPods into the charging case. Plug your charging cable into the case and charge your AirPods. Set your device or devices next to the charging AirPod case. This fixed my problem. There is an article about updating iOS firmware on google.

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Question marked as Top-ranking reply

Oct 10, 2020 12:36 PM in response to CROC1979

The same thing happened to me, I found out I needed a firmware update. Make sure you have WiFi..Put both your AirPods into the charging case. Plug your charging cable into the case and charge your AirPods. Set your device or devices next to the charging AirPod case. This fixed my problem. There is an article about updating iOS firmware on google.

left air pod pro no sound

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