MacBook not responding

My Mac is not responding. I shut down and rebooted, a log appeared showing it loading files. 2 hours later the log went away. Now I can't connect to the internet on it, or launch applications. When I selected a file from a folder it took 20 minutes to open in Word. Any suggestions on what I need to do to?

MacBook, macOS 10.14

Posted on Oct 10, 2020 6:55 AM

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1 reply

Eric--F

Community Specialist

Oct 14, 2020 7:16 PM in response to lorie3944

Hello lorie3944,

Thanks for asking the Apple Support Communities for help with your Mac running slowly.

Please go through the troubleshooting provided in this help article: If your Mac runs slowly - Apple Support

You can also check if it's a specific app or program: See how apps affect Mac performance, battery runtime, temperature, and fan activity - Apple Support

You can also check this article for more hardware diagnostics and troubleshooting using this article: Diagnose problems with your Mac - Apple Support

Thanks and have a wonderful day.

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MacBook not responding

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