Good evening, please, I have a problem with my iPhone
I am entering the iCloud on the mobile and it tells me an error while it opens the computer
iPhone 6
I am entering the iCloud on the mobile and it tells me an error while it opens the computer
iPhone 6
Only you would know if there are other Apple ID's on the device, i.e. either created by yourself or if the device had a previous owner which you have denied. The only way to turn off an Activation Lock -- Turn off Activation Lock - Apple Support.
Only you would know if there are other Apple ID's on the device, i.e. either created by yourself or if the device had a previous owner which you have denied. The only way to turn off an Activation Lock -- Turn off Activation Lock - Apple Support.
when i try to log in from the website it logs in with same username and password
when i try to log in from my Mobile error message appears and it tells it required activation lock
how can i fix this problem ASAP please
What the device is probably asking you to do is to login to it with your Apple ID & password, not to login to iCloud.com as the latter is best done from a computer browser as that is the most optimal.
As for seeing this Activation Lock, is this device you recently acquired a used device?
i logged in to the device with the same apple id & password
and a message appeard say " incorrect apple id , the apple id cannot be used to unlock this iPhone.
[Personal Information Edited by Moderator]
What do you mean by "entering the iCloud on the mobile"? Are you trying to login to iCloud.com from the iOS device?
I did a restore and it asked me to log into iCloud
yes i bought it three years ago i can access to my icloud on the website and all my data is on it
i want to open my iphone how can i do this ?"! and make it open !
Then login to the device with the same Apple ID & password you use to login to iCloud.com.
Are there any other Apple ID's currently on the device?
how can i check this and my iPhone is locked !?
i checked and there's no other accounts
Is it possible to give you my icloud and password and open my iphone through you?please ?
Neither I nor anyone else here on the forums can assist with gaining access to that device, sorry.
Good evening, please, I have a problem with my iPhone