Good evening, please, I have a problem with my iPhone
I am entering the iCloud on the mobile and it tells me an error while it opens the computer
iPhone 6
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I am entering the iCloud on the mobile and it tells me an error while it opens the computer
iPhone 6
Only you would know if there are other Apple ID's on the device, i.e. either created by yourself or if the device had a previous owner which you have denied. The only way to turn off an Activation Lock -- Turn off Activation Lock - Apple Support.
Only you would know if there are other Apple ID's on the device, i.e. either created by yourself or if the device had a previous owner which you have denied. The only way to turn off an Activation Lock -- Turn off Activation Lock - Apple Support.
when i try to log in from the website it logs in with same username and password
when i try to log in from my Mobile error message appears and it tells it required activation lock
how can i fix this problem ASAP please
What the device is probably asking you to do is to login to it with your Apple ID & password, not to login to iCloud.com as the latter is best done from a computer browser as that is the most optimal.
As for seeing this Activation Lock, is this device you recently acquired a used device?
i logged in to the device with the same apple id & password
and a message appeard say " incorrect apple id , the apple id cannot be used to unlock this iPhone.
[Personal Information Edited by Moderator]
What do you mean by "entering the iCloud on the mobile"? Are you trying to login to iCloud.com from the iOS device?
I did a restore and it asked me to log into iCloud
yes i bought it three years ago i can access to my icloud on the website and all my data is on it
i want to open my iphone how can i do this ?"! and make it open !
Then login to the device with the same Apple ID & password you use to login to iCloud.com.
Are there any other Apple ID's currently on the device?
how can i check this and my iPhone is locked !?
i checked and there's no other accounts
Is it possible to give you my icloud and password and open my iphone through you?please ?
Neither I nor anyone else here on the forums can assist with gaining access to that device, sorry.
Good evening, please, I have a problem with my iPhone