You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

macbook mouse

the mac mouse is not working. when i go to click with it, it takes a lot of pressure. any ways to fix it?

MacBook

Posted on Oct 10, 2020 10:43 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 10, 2020 10:48 AM

Buy a new mouse. If you mean the "Trackpad," then it may require adjustment. Make an appointment at the Apple Genius Bar for service after the stores re-open. If you need to find an Apple Store - Find a Store - Apple. Also, see How to find your nearest Apple Authorized Service Provider (AASP) or Distributor (AAD). You may also get Apple authorized service at a local Best Buy or contact Apple Support for more options.


Contacting Apple Customer and Support Service


  1. Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
  2. To arrange a return, repair, or replacement: Returns  &  Refunds  -  Apple  Store  (U.S.,) and Mac Repair.
  3. If you just purchased the product, then you get 90 days of free telephone support from the date of purchase of your Apple product.
  4. Primary support help at Contact Support.
  5. To contact product and tech support: Contacting Apple for support and service including international calling numbers.
  6. Product  Service  and  Repair  information.
  7. Apple  Service  Programs.


1 reply
Question marked as Top-ranking reply

Oct 10, 2020 10:48 AM in response to yashfa193

Buy a new mouse. If you mean the "Trackpad," then it may require adjustment. Make an appointment at the Apple Genius Bar for service after the stores re-open. If you need to find an Apple Store - Find a Store - Apple. Also, see How to find your nearest Apple Authorized Service Provider (AASP) or Distributor (AAD). You may also get Apple authorized service at a local Best Buy or contact Apple Support for more options.


Contacting Apple Customer and Support Service


  1. Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
  2. To arrange a return, repair, or replacement: Returns  &  Refunds  -  Apple  Store  (U.S.,) and Mac Repair.
  3. If you just purchased the product, then you get 90 days of free telephone support from the date of purchase of your Apple product.
  4. Primary support help at Contact Support.
  5. To contact product and tech support: Contacting Apple for support and service including international calling numbers.
  6. Product  Service  and  Repair  information.
  7. Apple  Service  Programs.


macbook mouse

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.