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Earphones connection

I am using simple EarPods lightning however every time when I plug them in my phone recognize them as wireless beats x earphones. I've read lots of instructions but still do not really understand is this a bag or not.

How can I stop this incorrect recognition?

iPhone 8, iOS 13

Posted on Oct 10, 2020 2:21 PM

Reply
1 reply

Oct 15, 2020 10:26 AM in response to DariaRyaz

Hello DariaRyaz,


Thank you for using Apple Support Communities.


We understand that your EarPods are being recognized as wireless Beats headphones. We would recommend taking a look at the following support article to sort out what might be going on with the EarPods.


If your headphones don't work with your iPhone, iPad, or iPod touch - Apple Support


If these basic troubleshooting steps do not resolve your issues, either get back with us or use the link in the article to contact Apple Support directly.


Best regards.

Earphones connection

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