my iphone 11 sound great when i

my iphone 11 sounds great through its speakerphone but sounds muffled and distorted when i hold it to my ear.

iPhone 11 Pro, iOS 14

Posted on Oct 10, 2020 3:43 PM

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Question marked as Top-ranking reply

Posted on Oct 15, 2020 12:17 PM

Hi helpnotjustanybody,


We understand the receiver speaker is not working properly on your iPhone. We're happy to help!


If the speaker is not working properly, we recommend starting with some basic steps like restarting your device and making sure it is up to date.


Restart your iPhone

Update your iPhone, iPad, or iPod touch


You can follow that up with these steps: If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker


If you continue to have issues with the receiver speaker, you'd want to contact Apple Support directly: Get Support


We hope this helps. Take care!

1 reply
Question marked as Top-ranking reply

Oct 15, 2020 12:17 PM in response to helpnotjustanybody

Hi helpnotjustanybody,


We understand the receiver speaker is not working properly on your iPhone. We're happy to help!


If the speaker is not working properly, we recommend starting with some basic steps like restarting your device and making sure it is up to date.


Restart your iPhone

Update your iPhone, iPad, or iPod touch


You can follow that up with these steps: If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker


If you continue to have issues with the receiver speaker, you'd want to contact Apple Support directly: Get Support


We hope this helps. Take care!

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my iphone 11 sound great when i

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